If you need assistance using this site, please click here to read our help page.

To order tickets 24 hours a day, 7 days a week, please call

  • Inside the NY metro area (212) 239-6200
  • Outside the NY metro area (800) 432-7250

If you are having problems using the website, please call our customer service department Monday - Saturday 9 AM - 9 PM, Sunday 9 AM - 6 PM (EST).

  • Inside the NY metro area (212) 239-2969
  • Outside the NY metro area (888) 268-2020

If you would prefer, you can email us at tickets@telecharge.com with questions, anytime. We generally respond to all emails within 48 hours.

To receive non-English phone service, please call the appropriate number below

  • Japanese: (212) 239-2959
  • Spanish: (212) 239-6240
  • TTY: (212) 239-2820, or outside the NY metro area (888) 889-TKTS (8587)

For information about group sales, please call

  • Inside the NY metro area (212) 239-6262
  • Outside the NY metro area (800) 432-7780
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